Privacy Policy
SECTION 1 – INFORMATION WE COLLECT
When you purchase something from our store, we collect the personal details you provide during checkout — such as your name, address, and email — to process your order and deliver your items.
When you browse our site, we also automatically receive your device’s IP address and browser information, which helps us improve performance and security.
If you subscribe to our mailing list, we may send you updates about new products or promotions, but only with your consent.
SECTION 2 – CONSENT
How we obtain your consent:
By providing personal information to complete a transaction, verify payment, place an order, or request a delivery or return, you consent to our using that information for those specific purposes only.
If we ask for your details for another reason (such as marketing), we will either ask you directly for explicit consent or provide an option to decline.
How to withdraw consent:
If you change your mind after opting in, you can withdraw your consent for us to contact you or store your information at any time by emailing ahm@harmedgedtools.co.za.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law, or if you breach our Terms of Service.
SECTION 4 – WOOCOMMERCE
Our online store is powered by WooCommerce, which provides the e-commerce platform that allows us to sell our products and manage your orders securely.
Your information is stored through our website’s secure hosting and WooCommerce’s data management systems. Data is kept on protected servers behind firewalls and transferred over encrypted (SSL) connections.
Payments:
When you make a payment, your information is processed by third-party payment gateways (for example, PayFast, PayPal, or others we may use). We do not store or have access to your complete credit card details.
These payment processors encrypt and handle your payment data according to their own strict security standards, which comply with international data protection and financial security requirements.
For details on their practices, please review the privacy policy of the payment gateway you choose at checkout.
For more information, see WooCommerce’s Privacy Policy (https://woocommerce.com/pl/privacy-policy/) and Automattic’s Privacy Policy (https://wordpress.com/tos/)
SECTION 5 – THIRD-PARTY SERVICES
We use trusted third-party providers to perform certain business functions — such as payment processing, shipping, and analytics. These providers will only collect, use, and disclose your information as necessary to perform their services.
Keep in mind that some providers may operate in or store data in different countries. If you engage in a transaction involving one of these providers, your information may become subject to that country’s laws.
When you leave our site or are redirected to a third-party website, this privacy policy no longer applies.
SECTION 6 – SECURITY
We take reasonable technical and organizational measures to safeguard your personal information. Your data is transmitted securely via SSL encryption and stored in a secure environment.
While no system can guarantee absolute security, we follow recognized best practices to protect against unauthorized access, alteration, or misuse of your data.
SECTION 7 – COOKIES
WooCommerce uses cookies to enhance your shopping experience and ensure the website functions correctly. Cookies may:
Keep track of items in your shopping cart
Maintain your logged-in status between pages
Save your preferred currency, language, or region
Help us understand site traffic and improve functionality
You can choose to disable cookies through your browser settings, though some features of the store (like checkout) may not work properly without them.
For more information, see WooCommerce’s Cookie Policy (https://woocommerce.com/document/woocommerce-cookies/)
SECTION 8 – AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your region or have given consent for any minor dependents to use this site under your supervision.
SECTION 9 – CHANGES TO THIS POLICY
We may update this privacy policy periodically. Any changes will take effect immediately upon being posted on our website.
If significant updates are made, we will post a notice to inform you of the changes and explain their impact.
If our business is merged or acquired, your information may be transferred to the new entity to ensure continued service.
CONTACT INFORMATION
For access, correction, or deletion of your personal information — or for questions about this policy — please contact our Privacy Compliance Officer at:
📧 ahm@harmedgedtools.co.za